Welcome to the Royal College of Veterinary Surgeons' website for animal owners

Complaints

We register veterinary surgeons to practise in the UK and investigate any complaints against them.

We can remove a veterinary surgeon from the Register, suspend them or close a case with advice.

From April 2011, the same powers extend to registered veterinary nurses.

This section explains how to make a complaint, and outlines our complaints and disciplinary system.

 

Canine patient in veterinary practice   Barrister's wig
I want to make a complaint   How we investigate complaints
How to make a formal complaint about a veterinary surgeon or registered veterinary nurse   Read about our complaints investigation procedure
 
Scanning through a glossary   Using a mobile phone
Glossary of terms   Contact the Professional Conduct Department
Break through the jargon using our handy list of definitions   Want to speak to someone, or send an email? Here's how...

 

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